Checkend

Teams

Collaborate with your team members on monitoring and resolving errors across your applications.

Overview

Teams allow multiple users to collaborate on monitoring and managing errors. With teams, you can:

  • Share access to apps with team members
  • Control who can manage team settings and app assignments
  • Organize your monitoring setup by project, department, or feature area
  • Invite team members via email with secure invitation links
Teams are optional. You can use Checkend individually, but teams make it easy to collaborate when working with others.

Creating a Team

To create a new team:

  1. 1 Navigate to the Teams page from the main navigation
  2. 2 Click the New Team button
  3. 3 Enter a team name and click Create Team

When you create a team, you automatically become the team owner and are added as an admin member. You can then invite others or add existing users to the team.

Team Roles

Teams have two role levels with different permissions:

Admin

Team admins can:

  • Add and remove team members
  • Change member roles
  • Send team invitations
  • Assign apps to the team
  • Remove team assignments from apps
  • Edit team name

Member

Team members can:

  • View all apps assigned to the team
  • View and manage problems for team apps
  • Resolve and unresolve errors
  • Add and remove tags
At least one admin must remain in the team. You cannot remove the last admin from a team.

Managing Team Members

Team admins can manage team members from the team detail page.

Adding Members Directly

To add an existing user to your team:

  1. 1 Go to the team detail page and click Manage members
  2. 2 Enter the user's email address
  3. 3 Select their role (Admin or Member)
  4. 4 Click Add Member
The user must already have a Checkend account. If they don't have an account, use team invitations instead.

Changing Member Roles

Team admins can change a member's role:

  1. 1 Go to the team members page
  2. 2 Find the member you want to update
  3. 3 Select the new role from the dropdown and save

Removing Members

To remove a member from the team:

  1. 1 Go to the team members page
  2. 2 Click Remove next to the member you want to remove
  3. 3 Confirm the removal
Removing a member from a team will revoke their access to all apps assigned to that team. They will no longer be able to view or manage those apps.

Team Invitations

Team invitations allow you to invite users who don't yet have a Checkend account, or send secure invitation links to existing users.

Sending Invitations

To send a team invitation:

  1. 1 Go to the team detail page and click Team Invitations
  2. 2 Enter the email address of the person you want to invite
  3. 3 Click Send Invitation

The invited user will receive an email with a secure invitation link. Invitations expire after 7 days.

Accepting Invitations

When someone receives a team invitation:

  1. 1 They click the invitation link in the email
  2. 2 If not already signed in, they'll be prompted to sign in or create an account
  3. 3 Once authenticated, they're automatically added to the team as a member
The email address used to accept the invitation must match the email address the invitation was sent to.

Canceling Invitations

To cancel a pending invitation, go to the team invitations page and click Cancel next to the invitation.

Assigning Apps to Teams

Apps can be assigned to one or more teams. All members of assigned teams will have access to the app.

During App Creation

When you create a new app, you'll see a setup wizard that allows you to assign it to a team:

  1. 1 After creating the app, you'll see the setup wizard
  2. 2 Select a team from the dropdown (only teams where you're an admin are shown)
  3. 3 Click Assign Team or skip to assign later

From the App Page

You can also assign teams to an existing app:

  1. 1 Go to the app detail page
  2. 2 In the Teams section, select a team from the dropdown
  3. 3 Click Assign
Only team admins can assign apps to teams. You must be an admin of the team you're trying to assign the app to.

Removing Team Assignments

To remove a team assignment from an app:

  1. 1 Go to the app detail page
  2. 2 In the Teams section, click Remove next to the team you want to remove
  3. 3 Confirm the removal
If you remove all team assignments from an app, only the app creator will have access to it. Make sure at least one team has access, or the app will become inaccessible to team members.

Access Control

Team membership determines what apps you can access:

  • You can access all apps assigned to teams you're a member of
  • Apps with no team assignments are only accessible to their creator (for a short grace period after creation)
  • Team admins can assign apps to teams, while members can only view and manage problems

When you're a member of multiple teams, you'll see all apps from all your teams in the apps list.

Team Owner

The team owner is the user who created the team. The owner has special privileges:

  • Can delete the team (which removes all team assignments)
  • Automatically has admin role and cannot be removed from the team
  • Can edit the team name

Best Practices

Here are some tips for organizing your teams effectively:

  • Organize by project: Create teams for different projects or products
  • Organize by department: Create teams for engineering, QA, or operations
  • Use multiple teams: Assign apps to multiple teams if they're relevant to different groups
  • Limit admin access: Only grant admin role to users who need to manage team settings
  • Use invitations: Invite new users via email invitations for a smoother onboarding experience