The Shopify’s app store undoubtedly offers a large selection of apps and addons that merchants can add to enhance their shops. Apps are created by developers worldwide, served on thousands of servers in all parts of the world.
A major consideration you need to make is to consider where your business and its sensitive data are being stored.
Customers have approached us in the past and asked us this very question as they were required, in their specific industry, to ensure that customer data is stored in specific geographical areas or not in specific countries.
Since we take data security and privacy very seriously here at Checkend, I’d thought it might be a good time to share with you some things you want to think about.
Can You (Legally) Store Data Outside Your Country?
Some industries require user data to not leave the country. For instance, health care related industries have very stringent requirements such as HIPAA.
Or perhaps you’re storing information given to you by your suppliers or manufacturers where they’ve imposed an embargo on that data from spreading to other markets (ie. other countries).
As your Shopify store communicates on the backend with various apps, it’s an important thing to remember just what data you’re sharing with app developers.
At Checkend, for example, we deploy our infrastructure that are geographically located in Canada and the United States.
Is There A Security Protocol In Place?
When dealing with sensitive information such as emails or billing data, it’s important to know that your data is stored securely.
For instance, is sensitive data transmitted via SSL? Are servers routinely upgraded and secured?
Again, we employ professional server deployment tools to manage our infrastructure to ensure that all our infrastructure remains up to date and secured. With this, we’re able to monitor for outdated software that may pose a threat to our customers like yourselves.
Sensitive billing data, such as those in our Recurring Billing app, is deferred to third party companies like Stripe that specializes in storing credit card information.
As you’re building your Shopify store, it’s important to know that your data — when you install Shopify apps — are not simply stored within Shopify but may be spread across dozens of servers across the internet (and globally).
Some information may be less sensitive, but others may be much more important and you want to know where they’re stored and are taken of appropriately.